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  • Shipping policy

    Order Processing Time

    All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

    Please note:

    • Processing times may be extended during high-volume periods, sales, promotions, or holidays.

    • Orders placed after [cut-off time, e.g., 5:00 PM EST] will be processed the following business day.


    Shipping Rates & Delivery Estimates

    Shipping charges for your order will be calculated and displayed at checkout.

    Estimated delivery times:

    • Standard Shipping (U.S.): [3–7 business days]

    • Expedited Shipping (U.S.): [2–3 business days]

    • International Shipping: [7–21 business days], depending on destination and customs processing

    Delivery times are estimates and are not guaranteed.


    Shipping Destinations

    We currently ship to:

    • United States

    • International destinations 

    If your country is not available at checkout, please contact us at [your support email] before placing your order.


    Order Tracking

    Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to update.


    Customs, Duties & Taxes (International Orders)

    International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

    We are not responsible for delays caused by customs clearance processes.


    Shipping Delays

    While we strive to meet all delivery estimates, we are not responsible for delays caused by:

    • Carrier issues

    • Weather conditions

    • Customs delays

    • Incorrect or incomplete shipping addresses

    • Unforeseen circumstances beyond our control


    Incorrect or Incomplete Addresses

    Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

    If an order is returned to us due to an incorrect address:

    • The customer will be responsible for reshipping fees, or

    • A refund will be issued minus original shipping costs.


    Lost or Stolen Packages

    We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you believe your package is lost:

    • Please contact the carrier directly using your tracking number.

    • You may also contact us at [Amtimat84@gmail.com], and we will assist where possible.


    Damaged Items

    If your order arrives damaged, please contact us within [48 hours] of delivery with:

    • Your order number

    • Photos of the damaged item and packaging

    We will review the issue and arrange a replacement or refund if applicable.


    Questions?

    If you have any questions about shipping or your order, please contact us at:

    📧 Email: [Amtimar84@gmail.com]
    Response time: [24–48 business hours]

    Thank you for supporting our store!